How to order

1. Find your favorite design and size

2. Fill out the product customization and save

3. Choose size, color and quantity

4. Check your input - NOTE: shown poster is just an example

5. Pay for your poster with high security and safety by Stripe

6. Lean back and wait for your customized poster

Delivery of poster

The package is usually sent within app. 7-10 days after receipt of order and payment. We ship via different freight carriers of our choice with tracking and drop-off without signature in Denmark, Austria, Sweden, Finland.

Whichever freight carrier is used, we will provide you with a link to track your package online, if you send your request to: info@bestbabyposter.com.

Packages are amply sized and your items are well-protected. If the package is damaged, please contact us on: info@bestbabyposter.com with pictures and a clear description of the situation.



Returns

As a thumb rule we do not return the posters, as they are custom made to each received. There is no return right when articles are produced in accordance to customers' specifications or when an article has an obvious personal touch.
If an error should occur from our side, we will of course correct the mistake and send a new.
In that case please send us information and if possible pictures on: info@bestbabyposter.com.
Deadline for claims are 2 months after receipt of package.

If the mistake is due to mistyping from your side, we are not responsible and will not cover the mistake. But if you correct the mistake within the first 4 hours after your order placement, we will do our best to correct the mistake before printing. 

Please note that screen colors vary from screen to screen - therefore we cannot guarantee 100% color consistency between screen and poster.


Terms and conditions


Individual posters

Our posters are custom made - with your information: name of child, date of birth, time of birth, length, weight, age at first word/steps etc. Therefore, we cannot offer a return policy. If a mistake occurs from our side, we will naturally correct the mistake and send a new poster. If the mistake is due to your mistyping, we cannot be held responsible.
Frame is not included.

NOTE: Screen colors vary from screen to screen - therefore we cannot guarantee 100% consistency between screen colors and poster colors.

Please check your input before placing your order.



Secure payment with Stripe

Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, Stripe makes use of best-in-class security tools and practices to maintain a high level of security at Stripe.


HTTPS and HSTS for secure connections

Stripe forces HTTPS for all services using TLS (SSL):

  • - Stripe.js is served only over TLS
  • - Stripe’s official libraries connect to Stripe’s servers over TLS and verify TLS certificates on each connection

Stripe regularly audits the details of their implementation: the certificates they serve, the certificate authorities they use, and the ciphers they support. Stripe uses HSTS to ensure browsers interact with Stripe only over HTTPS. 


Complaint

Do you have a complaint - please send it to: info@bestbabyposter.com and we shall get back to you asap. Deadline for complains is 2 months after receipt of package.